The Passenger Car Division (PCD) of TBFC Business Solutions Pvt. Ltd. empowers passenger car dealerships to achieve operational excellence through strategic consulting, process optimization, and intelligent digital solutions. We help dealerships build smarter workshops, happier customers, and stronger profits by transforming everyday operations into efficient, measurable, and scalable business processes.
As the automotive industry evolves, customer expectations are higher than ever. Faster turnaround times, transparent communication, superior service quality, and seamless digital experiences are no longer optional—they are essential. At the same time, dealerships must manage increasing operational costs, technician productivity, spare parts availability, warranty compliance, and profitability. TBFC helps bridge these challenges with proven frameworks and technology-driven solutions that deliver measurable business results.
Every customer interaction—from service booking to vehicle delivery—defines your dealership's reputation. TBFC integrates people, processes, and technology to create a seamless workshop ecosystem. Our solutions optimize job card management, workshop scheduling, technician performance, inventory control, warranty administration, customer engagement, bodyshop management, and executive reporting, enabling dealerships to improve operational efficiency, reduce revenue leakage, enhance service quality, and drive long-term profitability.
| Operational Area | Common Challenges We Address |
|---|---|
| Vehicle Gate Entry & Job Cards | Delays, missing documentation, Wrong Job code usage, poor tracking and Troubled Job Card TAT |
| Spare Parts & Inventory | Shrinkage, overstocking, reconciliation errors,Holdups,WIP,Reserves stock |
| CRM & Customer Experience | CRM & Customer Experience Inconsistent follow-ups, low satisfaction scores |
| Warranty & Claims | Rejected claims, documentation gaps, slow turnaround, |
| Body shop Operations | Workflow chaos, quality inconsistencies, Poor Tat Management. |
| Manpower Utilization | Underused technicians, unclear accountability |
| Finance & Performance | Invisible leakages, weak reporting, profit erosion |
TBFC stands for Transform Business For Future Connect, and our mission is to build smarter, more efficient, and future-ready dealership workshops. We combine industry expertise, proven consulting methodologies, and advanced automation solutions to help passenger car dealerships achieve operational excellence. Every recommendation we provide is practical, measurable, and focused on delivering long-term business value.
Whether you operate a single passenger car dealership or manage multiple workshop locations, TBFC provides end-to-end consulting and automation solutions tailored to your business requirements. With our commitment to Audit → Automate → Accelerate, we help dealerships improve customer experience, optimize operations, empower employees, and create a strong foundation for continuous business growth.
TBFC helps Commercial Vehicle and Passenger Car dealerships improve operational efficiency through professional auditing, intelligent automation, workflow optimization and business consulting.